CCTV Surveillance System
1. Initial Contact
The first step towards installation of your surveillance system is you
contacting us. Please fill out our estimete form to give us a better
understanding of your needs, your timeline, and your project scope.
2. Communication of
Necessities, Goals, & Requirements
After you have initially contacted us, we will contact you via phone to
develop a clear understanding of your necessities, goals and
requirements. This step is vital to designing and implementing an
effective surveillance system and important for project planning and
development of a quotation for your project. We are interested in
finding out your reason for a surveillance system, what you plan to
accomplish, the scale and scope of your project, and any concerns you
Site Visit and Site Evaluation
We will schedule a site visit with you once we have called you and
identified your constraints and requirements. Meeting & Walk-through
with customer to Determination of existing infrastructure (lighting,
electricity, data cabling, wireless signals, acoustics, building
structures, land characteristics). Determination of any conflicting
construction/development. Assessment for project improvements
good understanding of your needs, a firm set of requirements, a thorough
site survey to work from, and our company's expertise, we prepare a
provisional quotation for you. This quote is comprised of a full
delineation of all labor and materials required to complete your
surveillance system installation with their corresponding costs. This
quote is your chance to evaluate the surveillance system that has been
designed for you and determine if the price of the system is acceptable.
If there are any issues or concerns with the surveillance system, this
is the best time to address them and revise the quote accordingly.
Once you have accepted our quote, we invoice you according to the labor
and material costs from the quote. A minimum of 50% of the total amount
of your invoice is due before commencement of your surveillance system
installation, with the remainder due at completion. Any additional cost
due to changes to the initial quotation like installing additional
cameras etc, have to be paid in full before we proceed with the changes.
Before we begin installation of your surveillance system, we hold a
pre-construction meeting with any decision-makers or managers to be
involved or affected by the process. The pre-construction meeting is
where we discuss hours of installation, the process of installation,
address any concerns, and plan any necessary accommodations. Depending
on the scale and scope of the project, project plans and site maps with
camera mounting points marked will be distributed at this meeting.
Your surveillance system installation consists of tree phases:
Infrastructure Phase - Conduit and wiring installation occurs in
Equipment Installation Phase - In this phase, any and all
equipment (cameras, antennas, DVR / NVR, etc.) are installed.
Configuration & Positioning Phase - This is the final phase where
any camera positioning, configuration of devices, and final touches
8. Installation Approval
Once installation has been completed, the entire system and its
functionality is tested and evaluated to ensure compliance with our
policies and workmanship quality standards and your expectations. Once
our project manager in charge of your installation approves the
surveillance system, it is your turn to inspect and approve the system.
Upon approval of the system, we deem the project complete and require
the remaining balance due for your invoice. We appreciate any feedback
of your surveillance system and your installation experience, please
share your comments with us.